You have the right to return any item you have ordered to us within 14 days.

In general – please take care of the return shipping yourself (simply return it as cheaply as possible). The return shipment is to be borne by the buyer.

• As soon as we receive the return, we will refund the purchase price.
  

In this case, we ask you to send a email message to office@byhighflyers.at so that we can quickly refund the entire amount of the returned items.

Please send your return to: 

BY.HIGHFLYERS

Florian Lustig
Urberl 36a/1
A - 4801 Traunkirchen 

sample withdrawal form

The buyer bears the costs for the return! Unfortunately, we cannot accept freight collect shipments!

 

After we received your return, we will process it withing 3-5 working days. The credit is made in the same way as the payment was originally made.

In addition, we would be pleased to receive a possible reason for the return so that we can further improve our products.

If you have any further questions about the return, you are welcome to send them to us.

We are happy to take care of your request.